Refund Policy

Effective Date: May 22, 2026

Company: DR Pro Service Lead Solutions LLC

Location: Burleson, Texas, United States

1. Overview

This Refund Policy explains how DR Pro Service Lead Solutions LLC (“we,” “our,” or “us”) handles refunds for digital services, including website design, marketing consulting, advertising services, and lead‑generation services.

By using our services, you agree to the terms outlined in this policy.

For additional legal information, review our Terms & Conditions and Privacy Policy.

2. General Refund Policy

Because our services involve time, labor, strategy, and digital work that cannot be returned, all payments made to DR Pro Service Lead Solutions LLC are non‑refundable, except where explicitly stated otherwise in this policy.

This applies to:

  • Website design services

  • Lead‑generation services

  • Marketing consulting

  • Digital advertising management

  • Any custom digital work

3. Website Design Refunds

Website design payments are non‑refundable once work has begun.

This includes:

  • Planning

  • Wireframes

  • Content creation

  • Design drafts

  • Development work

If you cancel before work begins, you may be eligible for a partial refund minus administrative and planning costs.

4. Lead‑Generation Refunds

Payments for lead‑generation services are non‑refundable because:

  • Leads cannot be returned

  • Digital assets continue generating traffic

  • Costs are incurred upfront

We do not guarantee:

  • A specific number of leads

  • Lead quality beyond our standard filters

  • Customer conversions

Learn more about our Lead Generation Services.

5. Marketing Consulting Refunds

Consulting fees are non‑refundable once:

  • A session has been completed

  • A strategy has been delivered

  • Work has begun on your project

If you cancel before any work begins, you may request a partial refund.

6. Advertising Services Refunds

Advertising management fees are non‑refundable.

Additionally:

  • Ad spend paid to platforms (Google, Meta, etc.) is never refundable

  • We do not reimburse for poor performance caused by market conditions, competition, or budget limitations

Learn more about our Advertising Services.

7. Deposits

All deposits are non‑refundable unless otherwise stated in writing.

Deposits secure:

  • Project scheduling

  • Initial planning

  • Resource allocation

8. Project Cancellation

If you choose to cancel a project:

  • You will be billed for all work completed up to the cancellation date

  • No refunds will be issued for completed work

  • Any remaining unpaid balance must be paid before project files are released

9. Chargebacks

Initiating a chargeback without contacting us first is considered a breach of contract.

We reserve the right to:

  • Dispute chargebacks

  • Provide documentation of completed work

  • Suspend or terminate services

10. Contact Us

If you have questions about this Refund Policy, contact us:

DR Pro Service Lead Solutions LLC

Burleson, Texas

Email: daltonrainsdesigns@gmail.com

Phone: 817-602-9879